Privacy Policy

Effective Date: 09/03/2026

Crest App, a product of Crestscape International Limited, is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, process, and store your information when you use our platform.

By using Crest App, you agree to the collection and use of your information in accordance with this policy.

Data Protection Compliance

Crest App processes all personal data in full compliance with the Nigeria Data Protection Act 2023 and the standards of the Nigeria Data Protection Commission (NDPC).

Information We Collect

We may collect the following types of personal data:

• Identity information such as your full name, date of birth, and government-issued identification number
• Contact details including your email address, phone number, and residential address
• Financial information required for payment processing and refunds
• Platform activity such as property searches, enquiries, messages, and transaction records
• Technical data including IP address, browser type, and usage analytics

How Your Information Is Used

Your information is used to:

• Facilitate your property search and rental process
• Verify your identity and prevent fraud
• Process payments and refunds securely
• Communicate important updates about your account or transactions
• Comply with legal and regulatory requirements
• Improve the functionality and performance of the platform

Data Sharing

Crest App does not sell your personal data. Your information may only be shared where necessary with landlords, legal partners, or service providers strictly for the purpose of completing your rental transaction or fulfilling legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. All payments are processed through secure and regulated channels.

Your Rights

Under applicable data protection laws, you have the right to access, correct, or request deletion of your personal data. You may also withdraw consent where applicable.

Requests can be made by contacting us using the details below. We will respond within 30 days.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

Contact Information

If you have any questions or requests regarding this Privacy Policy or your personal data, you can contact us:

Email: support@crestapp.ng
Phone: +234 906 937 0727
Website: crestapp.ng